Social dynamics & communication skills

People spend a lot of their time in the company of others. In order to make this time pleasurable, they need to develop social skills that enable them to function properly and cohesively in society. Sabsetejkhabar

They also need good communication skills so that they can successfully communicate what they want or need from others and receive feedback on the messages they have delivered. Communication is often a difficult skill for children to acquire, but with guidance it can be learned at any age. This article will provide an overview of social and communication skills, with a focus on practical information for parents.

Social skills are learned behaviors that enable us to function in society in a way that is acceptable to others. Communication skills are specific behaviors used to communicate verbally and nonverbally (for example, by body language). Social and communication skills can be grouped into two broad areas: interactive communication / relationship skills and communicative competence. 

Interactive communication / relationship skills refers to how one functions within the dynamic of an interpersonal relationship or group dynamic. Communicative competence refers to the ability to participate in an effective way in all forms of verbal interaction, including conversation, debate, argument, group discussion and public speaking.

Social dynamics & communication skills :

1. Follow-through:

In the work area, what must be done after the task is completed? If a task is to be repeated, are there steps that need to be repeated before it can be successfully accomplished? The steps should also be followed when carrying out a series of tasks. Being able to follow through means doing what is required even if it appears difficult or not as expected.

2. Self-representation:

Social skills involve self-presentation and how others perceive us. How we present ourselves to others often depends on how much time we have had for practice at preparing for situations in which we are engaged. When we are called upon to represent ourselves, we should do so confidently, but not in an aggressive manner.

3. Tolerance:

Many people have a low tolerance for frustration or disapproval. Others may be overly sensitive or become so angry that their behavior can damage relationships with others or hurt themselves. 

When inappropriate behavior is tolerated and not corrected, it can lead to bad feelings and poor performance in the work area. This is called emotional immaturity and is sometimes inherited. Emotional maturity requires tolerance of others’ differences and being able to accept constructive criticism while being self-confident enough to take responsibility for your own actions.

4. Self-discipline:

The ability to control one’s feelings and actions is often called self-control. Even if one’s feelings are hurt, it is important to exert self-control in order to maintain good relations with others. In the work area, self-control allows employees to patiently wait for their turn or be willing to allow others a chance or privilege that they may want for themselves.

5. Appreciation of others:

When we appreciate the strengths and differences of others, we can begin to understand them better and feel more comfortable working with them in a group effort or relationship situation. It is very important that we try to understand different personality types and work styles. A quiet person may have a good idea, but needs time to express it. 

An aggressive person may have gotten the idea out first and then wants to participate in the follow-through. If he cannot get his way, he may become angry or disruptive. Learning to appreciate different starting points and ways of giving feedback is an important part of working with others in an interactive situation.

6. Concern for others:

Everyone wants to be liked and accepted by others, but not everyone knows how to show concern or be helpful without being told what to do. The first step toward becoming helpful is to learn to listen attentively, asking relevant questions, and making appropriate comments. 

This shows an interest in others and lets us know what they need. Learning to give feedback by expressing our feelings in an honest and respectful way without blaming will help others to develop in a work situation.

7. Flexibility:

If we are willing to be flexible, we can be more effective in interpersonal relationships or groups and feel more comfortable with change. When one has flexibility, he can get along with others better because he is not so rigid about his ideas or plans for the future.

8. Patience:

When we are patient, we are relaxed, accepting, and patient about changes in other people’s ideas, procedures, or behavior. We can allow others to be flexible and accept their way of doing things even if it may not be exactly how we want to do it. When someone is short tempered or becomes angry at change that others have brought about, he is impatient and becomes a problem in the work area.