I recently started a small business. This is a lot of work and a bit of a learning curve for me too, but business work is something I enjoy. I love going out and working with other people to get a job done, a project finished, a product released, a service rendered. I love meeting new people and establishing a strong working relationship.
So I always try to think of new ways to network. When I worked for a computer company, I became a big fan of the newsletters they produced that called on readers to write in with new business ideas. I find the same thing happens in computer circles, but I also get involved with other industries. On a business level, I have become a fan of the “Good, Bad and Ugly” Facebook group. It’s a place where people post anything they think their jealous, angry, jealous friends would enjoy reading about. I have found a lot of useful info by reading through the “comments” of this group.
Public rant
In an earlier post about a year ago, Free Opinion IST posted a rather over-the-top public rant that I found extremely amusing. It was a rant that most people would probably post in person, or in a more private group. I’ll type it here. I hope the gentleman will understand that I am not condoning my participation in this public rant, but I found it to be very “me”. And I thought you, dear reader, might enjoy some points made in the rant as well.
I thought it worth sharing some points one makes when ranting. This individual mentioned that some people are so ignorant they can not see private companies with product lines that overlap one another, abuse the patent laws, and/or refuse to pay royalties to the opponents of their original monopolistic business. This is what he ranted about.
Intelligent nature of the individual
Mentioning the intelligent nature of the individual who rants publically, this relates to the idea of my entire rant. I love annoying my friends and family with many bits of information, but most of the time the things I learn are secrets that I won’t tell them. I often use the medium of the internet to keep these “secrets” hidden, so I can use them to brandish my net worth to others without them even realizing it. I think the gentleman was right to “share” the information with the readers of the Good Bad 1 Facebook group, but I think he should have said that he started a company that has developed products that compete with the computer hardware giant, IBM.
Outstanding products
IBM has surely developed some outstanding products that are without question better than all prior products. I think IBM has developed very good products that are probably superior to all the other companies developing world class product lines. But it has also developed some products that in the area of patents and in the area of obtaining prior art, in running away from prior products, has abused the masses and seems to be guilty of patent trespass and simply paying royalties when warranted. If the gentleman had put that in his rant, I think his rant would have been justly read and savored by many who hated IBM for its many sins in the way of product development and customer service.
I decided to make a list of my own accusations against IBM and let you all in on what I think.
Internal customer service
IBM’s internal customer service was absolutely awful. In my opinion, the company is a bad company for its employees. They reap more of the profits, but make less hourly. IBM has a very large staff that seems to be poorly managed on a stand-alone basis. IBM has a problem with employee turnover. IBM has a problem with retention. IBM has a problem with employee happiness on a stand-alone basis. IBM has a problem with a high staff turnover on a stand-alone basis.
I do not believe IBM is hiring from an education or work experience perspective, so some good people have been leaving the company. IBM has a problem producing a cohesive staff on a stand-alone basis. IBM has a problem with recruitment. Those who are hired are often done an injustice. IBM’s problem with recruitment is because of poor preparation in preparation for employment.
Poor internal customer service
IBM has both internal and external customer service. Outsiders probably describe their IBM experience based upon the poor internal customer service, but when they leave the company, they will remark that IBM is a very good company for their external customer service. Outsiders see the poor internal customer service, but when they leave the company, they will remark that IBM is a very good company for their external customer service.
Outsiders will describe the poor internal customer service, but when they leave the company, they will remark that IBM is a very good company for external customer service. Outsiders will describe the poor internal customer service, but when they leave the company, they will remark that IBM is a very good company for its external customer service. IBM seems to be a good company for their internal and external customer service. IBM seems to be a good company for their internal and external customer service.
I’ve worked for other companies before and I’d like to share some information about other companies’ internal and external customer service. I worked at another company that seems to be a very good company for their internal and external customer service.
