If your sky rider sparrow camera will not display on your phone, take a deep breath. You’re not alone!
There are many other sky rider sparrow camera owners who have had the same problem.
To get the best help for repairing this issue, read on for some quick troubleshooting steps and links to appropriate support cases.
Do you know that a sky rider sparrow camera will not display on phone?
For Android Users:
Make sure your Android is up to date.
This is important because many of the problems users are facing right now are related to the most recent update for Android, version 5.0 (also known as Lollipop).
Android 5.0 is incompatible with our current viewer software, so if your camera will not display, you will need to make sure you have an older version of Android installed on your phone or tablet .
If the above solution did not resolve your issue, reset/restart your camera. The sky rider app for android requires extra permissions to take photos and relaying live video from other apps through their system.
Here are some points discussed about Sky rider sparrow camera-
1. Facing errors related to this application.
Right now, the SkyRider App for Android is not supported from android 5.0 Lollipop.
Solution for this issue is to install an older version of android, which is supporting your camera. Or, you can use sky rider official app from amazon.com , which is compatible with sky rider sparrow camera.
2. Issue related to image quality during daylight or night vision timelapse mode?
If you’re experiencing poor image quality during daylight hours or when the camera is in timelapse mode, you’ll need to change how your camera records video files from the default.
AVI format to a more compressed .MOV format using a 3rd party software application. You can find a compatible software application for this in the archives at the bottom of this webpage.
3. Sky rider sparrow camera is not taking photos or recording videos?
If your camera will not take photos or record videos, you may have an issue with the SD card being full or when you tried to upload a video file to Youtube, you may have uploaded a corrupted video file.
In order to fix these issues, you will need to erase your SD card using a PC and format it in a 3rd party software application.
You can find a compatible software application for this in the archives at the bottom of this webpage.
4. Camera is sending out corrupt files to their servers for live streaming.
If this happens, it’s likely due to the SD card being full and you need to re-format it in a 3rd party software application.
You can find a compatible software application for this in the archives at the bottom of this webpage.
5. Sky Rider has not been updating or repairing our device.
Sky Rider is experiencing many issues with their servers and if your device was not updated recently, you will need to contact Sky Rider right away and let them know that your device is experiencing an issue with mobile support or that it doesn’t respond when taking photos or recording videos.
For iPhone Users:
Update your iPhone or iPad to the latest software version.
If you are using an older version, Apple will not allow the sky rider sparrow camera app to connect with your camera.
If you are using iOS version 8 or earlier, you can upgrade your device to iOS 9 by backing up your data and restoring your device with iTunes.
This way all of your data will transfer over to the new software. Then, once everything has been restored successfully, go ahead and sync all of the data back to this device before installing the sky rider sparrow camera app for iPhone or iPad.
You can also update your operating system using iTunes for Windows or Mac users.
If the above solution didn’t resolve your issue, reset/restart your camera. The sky rider app for iphone requires extra permissions to take photos and relaying live video from other apps through their system.
Facing errors related to this application?
Right now, the SkyRider App for iPhone is not supported from iPhone 6s plus.
This is because of the new security that Apple has implemented with iOS 9 that will stop you from connecting with any device that doesn’t have at least iOS 9 installed on it.
Solution for this issue is to install an older version of the iPhone, which is supporting your camera. Or, you can use sky rider official app from Amazon, which is compatible with sky rider sparrow camera.
